Legal - NN Hellas Insurance Provider

Legal Information

General
This website is intended for general information purposes and provides basic information concerning individual banking products, insurance products or asset management products or related services. However none of the information at this site should be interpreted as an offer to sell securities or as investment advice of any kind. Queries concerning these topics should be addressed to the individual business units and/or companies of NN Hellas  in Greece. By accessing this website and the materials and information contained herein, you acknowledge that you have read, understand, accept and agree to be bound by the terms and conditions that follow.

Linked Internet Sites
NN Hellas in Greece comprises of two companies, operating under their own brand names. NN Hellas has its own website on the internet where further details and hyperlinks have been provided related to those NN Hellas companies, business units and product groups. 
Users are advised that hyperlinks or information referred to websites are neither investigated nor analyzed by NN Hellas. No warranty or representation, express or implied, is given as to the accuracy or completeness of that information. In no event will NN Group, nor any of its directors, employees or advisors accept any liability with regard to the information contained in the individual NN Hellas companies', business unit or product group's websites or any other hyperlinked or referred-to websites. A link to another site is meant for convenience only and does not imply that NN Hellas endorses the site or any products or services that it describes. Your access to and use of any other internet sites linked to or from this site is at your own risk and NN Hellas assumes no obligation or liability in connection therewith. NN Hellas reserves the right to terminate any link or linking program at any time. By accessing this site, you also agree to abide by the proprietary guidelines set forth at any website accessed or linked to through this site.

Copyrights
The full content of our Website, including – suggestively if not restrictively – texts, news, graphics, photographs, drawings, images, provided services and, in general, all kinds of archives, constitutes copyright and is subject to the national and international provisions concerning NN HellasCopyright, with the exception of the definitely recognized rights of third parties. As a result, the reproduction, reissue, copy, storage, selling, transmission, distribution, publication, performance, download, translation, modification in any way, partly or in summary, without prior written consent of NN Hellas, are strictly forbidden. Exceptionally, the individual storage and copy of parts of the content in an ordinary personal computer is allowed only for strictly personal use, without purposes of commercial exploitation or exploitation of any other kind and always on condition that the source of origin is mentioned and this is by no means a cession of copyright.
All other information, which is included in the electronic pages of our Website and constitutes trademarks and copyright products of third parties, is within their own responsibility and has nothing to do with our own Website.

Trademarks and Logos 
The trademarks, service marks and logos ("marks") appearing on this site are the property of those NN Hellas companies. Users are prohibited from using any of the marks without the prior written consent of the relevant beneficiary company. 

Personal Data Protection
The management and protection of personal data of the user / visitor of our Website is subject to the terms of the present document and the relative provisions of both the Greek Law (L. 2472 / 1997, L. 3471/2006 and regulatory act of Data Protection Authority 122/2001), and the European Law (Directive 95/46/ΕC and 97/66/ΕC).  Third parties shall never be notified of this data (only with the exception of the competent authorities, when defined by the Law), always preserving their personal character. Our Website keeps archives with this data exclusively for reasons of communication, complaint filing, statistics and improvement of its provided services.
In addition, in case of "links" connections to other websites, our Website is not responsible for their personal data management and protection. In any case, the user / visitor of our Website may ask for the deletion, correction or change of their personal archive after they have contacted the competent department and discover the existence of their personal archive. 
The underage are permitted to access our Website only after they have obtained the consent of their parents / guardians and are not required to make their personal data known. 

Voice Logging
NN Hellas wishes to inform its insured clients that incoming calls to NN Hellas’s Call Centre may be recorded under the following terms and conditions: 

- Recording of phone calls is lawfully justified, provided that it takes place in the course of legal business practice for the purpose of proving evidence of a commercial transaction or of any other business communication, as well as for reasons of security. The said recording shall be deleted as soon as possible and in any case at the latest by the end of the period during which the transaction can be lawfully challenged. 
If the phone call does not include elements of a commercial transaction or business communication, it shall not be recorded. 
Every NN Hellas insured person is entitled to have unrestricted access to the recordings stored by NN Hellas and to receive information on all the recorded data that regard him/her. 
Furthermore, every NN Hellas insured person is entitled to oppose in writing the processing of personal data that regard him/her, by means of filing a claim for the correction, binding, non transfer or transmission or deletion of the recording, addressed to the Functional Officer of the Call Center at the e-mail address customerContactCentre@nnhellas.gr. 

Compensation
By virtue of the present document, it is definitely agreed that in case a law-suit or a claim, either administrative or legal, which results from any offence of yours, is filed against our Website, you assume the responsibility to intervene in the relative procedure and indemnify our Website in case it is required to pay any compensations or any other costs. 
All information on this site, including but not limited to graphics, text and links to other sites, is provided "as is" and is subject to change without prior notice. 
Users are responsible for evaluating the accuracy, completeness or usefulness of any information or other content available on this site. 

Applicable Law and other Terms
The present contract of use is subject to the provisions of the Greek Law, the directives and the Regulations of the European Law and the relative International regulations, and is interpreted on the strength of the norms of good faith, trade principles and economic and social objective of the right. 
In case a provision is found to be against the law and, as a result, it is void or voidable, it ceases to be into force ex officio, without affecting the power of the other provisions. 
No amendment of the provisions of the particular contract shall be taken into account and shall be part of it, unless it has been put forward in writing and incorporated into it. 
The Courts of Athens are responsible for any occurring disputes due to the said contract. 

Privacy Statement

NN Hellas in Greece (here in after referred to as 'NN') will do its best to ensure that the processing of your personal data is carried out in such a way that your privacy is protected and safeguarded as much as possible. NN collects your personal data only to the extent that it is necessary to provide you with our services, for the development of web statistics reports, web surfing analysis solely regarding the NNHellas.gr website, and to comply with mandatory requirements.

NN collects and stores the following visitor information regarding the usage of this website: date and time of day you access our website, time zone, screen resolution, browser type, browser language, the Internet Protocol (IP) address of the computer you are using, number of hits, the pages visited, previous/subsequent sites visited, length of user session and anonymous aggregate reports regarding visitor interactions that may include for example: aggregate reports of clicking or mouse activity, aggregate reports of scrolling activity and recreation of visitor browsing sessions solely regarding the NNHellas.gr website.

NN does not collect any unique information or any personal data about you (such as your name, e-mail address or other contact information) except when you specifically and knowingly provide such information. NN does not collect any information about other websites you visit, programs you run on your computer, passwords you use or any other key strokes in fields that have been qualified as sensitive by the webmaster of such sites.

The information mentioned above is gathered by using a cookie. A cookie is a small line of text that is stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifiable information.

Most web browsers automatically accept cookies, but you can usually alter the setting of your browser to prevent that. If you do not wish to receive cookies, please refer to the "help" file of your Internet browser to learn how to either block all cookies or receive a warning before a cookie is stored.

This Privacy Statement may be modified from time to time to comply with applicable laws, or to reflect our updated business practises, without prior notice. Please check this page periodically for any changes that may be posted.

If you have any questions about this Privacy Statement or our data processing activities, please contact us via this website.

 

Security Webpage

NN Hellas provides the following general information to answer any concerns that you may have around the security of the internet, including online transactions.

NN Hellas makes every effort to provide optimal security of your data and of all transactions. For us, protecting our clients is just good business. Despite how hard we work, there are risks online and you can take some action to protect yourself. Here we provide some information to help you.

  • NN Hellas standard practises
  • Verifying websites
  • Protect yourself

NN Hellas standard practises

NN Hellas may communicate with you by mail on occasion, so how can you tell which mails are from us, and which are fraudulent?

All communication from NN Hellas will follow these rules:

  • We will never ask for you to confirm your security details e.g. username, password and secret code.
  • We will not embed hyperlinks in emails that take you to sites where you must enter your security information
  • We will address you by name in any email

If you have any doubt about any email you have received purporting to be from NN Hellas, you should contact us.

Verifying websites

You must be sure that you have a secure connection to the site you are entering and that it really belongs to NN Hellas. The NN Hellas websites are clearly recognizable and the internet address (URL) does not contain errors; www.nnhellas.gr is good, www.Nnnhellas.gr is not.

Check that the connection to the Contact webpage is secure:

  • The URL will begin with https://

AND

  • The application window will specify that SSL (Secure Sockets Layer) Library is used.

If is the URL begins with https://, the secure lock icon (a small padlock) will appear on the browser. The appearance of the padlock icon may be different depending on the browser (version). E.g:

Internet Explorer Internet Explorer

Google Chrome Internet Explorer

Mozilla Firefox Internet Explorer

When you click on the padlock icon, information about the security certificate should appear. The certificate shows you who owns the website; it should show the name of NN Hellas. Verify that the data and validity are correct.

We work with well-known certification authorities such as Thawte (Symantec). We will use state of the art encryption and authentication mechanisms to secure online communication and transactions.

If you receive a warning in your browser that there is something wrong with the certificate or the secure connection, you should stop using the website and contact us.

If you have any doubts about an NN Hellas website, you should contact us.

Security Certificate Security Certificate

 

Protect yourself

take care of your personal information

Your account number, customer number, digital certificate, PIN, password, memorable date and customer identification number are the keys to your account. Never write them down, never give them to anyone else and never include them in an e-mail. Destroy documents containing personal information securely, and be very cautious in posting personal details to social networking sites on the internet, as criminals can use this information to commit fraud. Remember that protecting your customer number, digital certificate, PIN, password and security details is your responsibility.

Take care of your computer

Your online security is closely related to your computer's security. Take care of your computer to make it secure.

  • Update your computer by installing the latest software and patches, to prevent hackers or malware from exploiting any known weaknesses in your computer.
  • Install and update virus protection, to protect against viruses corrupting your computer and to prevent hackers from installing Trojan viruses on your computer.
  • Install and update anti-spyware tools.
  • Use only programs from a known, trusted supplier.

Beware of spam emails

  • Use a spam filter to avoid even seeing these messages
  • Never respond to a spam message, your email address is then recorded as live and the spam will increase.
  • Should you read a spam message remember: if it sounds too good to be true, it probably is too good to be true.
  • The Cyber Crime Unit of the Hellenic Police provides information here about new cyber attacks and guidelines on how to avoid phishing scams.
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