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Security Webpage

NN Hellas provides the following general information to answer any concerns that you may have around the security of the internet, including online transactions.

NN Hellas makes every effort to provide optimal security of your data and of all transactions. For us, protecting our clients is just good business. Despite how hard we work, there are risks online and you can take some action to protect yourself. Here we provide some information to help you.

  • NN Hellas standard practises
  • Verifying websites
  • Protect yourself

NN Hellas standard practises

NN Hellas may communicate with you by mail on occasion, so how can you tell which mails are from us, and which are fraudulent?

All communication from NN Hellas will follow these rules:

  • We will never ask for you to confirm your security details e.g. username, password and secret code.
  • We will not embed hyperlinks in emails that take you to sites where you must enter your security information
  • We will address you by name in any email

If you have any doubt about any email you have received purporting to be from NN Hellas, you should contact us.

Verifying websites

You must be sure that you have a secure connection to the site you are entering and that it really belongs to NN Hellas. The NN Hellas websites are clearly recognizable and the internet address (URL) does not contain errors; www.nnhellas.gr is good, www.Nnnhellas.gr is not.

Check that the connection to the Contact webpage is secure:

  • The URL will begin with https://

AND

  • The application window will specify that SSL (Secure Sockets Layer) Library is used.

If is the URL begins with https://, the secure lock icon (a small padlock) will appear on the browser. The appearance of the padlock icon may be different depending on the browser (version). E.g:

Internet Explorer Internet Explorer

Google Chrome Internet Explorer

Mozilla Firefox Internet Explorer

When you click on the padlock icon, information about the security certificate should appear. The certificate shows you who owns the website; it should show the name of NN Hellas. Verify that the data and validity are correct.

We work with well-known certification authorities such as Thawte (Symantec). We will use state of the art encryption and authentication mechanisms to secure online communication and transactions.

If you receive a warning in your browser that there is something wrong with the certificate or the secure connection, you should stop using the website and contact us.

If you have any doubts about an NN Hellas website, you should contact us.

Security Certificate Security Certificate

 

Protect yourself

take care of your personal information

Your account number, customer number, digital certificate, PIN, password, memorable date and customer identification number are the keys to your account. Never write them down, never give them to anyone else and never include them in an e-mail. Destroy documents containing personal information securely, and be very cautious in posting personal details to social networking sites on the internet, as criminals can use this information to commit fraud. Remember that protecting your customer number, digital certificate, PIN, password and security details is your responsibility.

Take care of your computer

Your online security is closely related to your computer's security. Take care of your computer to make it secure.

  • Update your computer by installing the latest software and patches, to prevent hackers or malware from exploiting any known weaknesses in your computer.
  • Install and update virus protection, to protect against viruses corrupting your computer and to prevent hackers from installing Trojan viruses on your computer.
  • Install and update anti-spyware tools.
  • Use only programs from a known, trusted supplier.

Beware of spam emails

  • Use a spam filter to avoid even seeing these messages
  • Never respond to a spam message, your email address is then recorded as live and the spam will increase.
  • Should you read a spam message remember: if it sounds too good to be true, it probably is too good to be true.
  • The Cyber Crime Unit of the Hellenic Police provides information here about new cyber attacks and guidelines on how to avoid phishing scams.
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